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Medical Support Services Courses



PEI Occupational Health and Safety

An overview of the Occupational Health and Safety Act of Prince Edward Island. Students examine the legislation, how PEI employees are protected while on the job and the responsibilities of employees and employers.

Hours: 0
Course Code: SAFE-1005



Computer Applications

Explore the fundamentals of various software programs and information processing systems used in today's workplace. Develop the skills necessary to understand and efficiently use common workplace productivity tools. Learn about operating systems, electronic mail and groupware, word processing, spreadsheets, and electronic presentation software and their integration.

Hours: 75
Course Code: COMP-1200



Grammar and Editing

Medical office administration requires a high degree of accuracy and clarity in written communication. Students learn to recognize the basic building blocks of sentence structure and utilize diagnostic principles to punctuate and edit professional correspondence.

Hours: 45
Course Code: ENGL-1001



Document Management

Learn standardized formatting techniques while producing general and medical documents. Develop basic transcribing and editing skills that meet industry standards for efficiency, accuracy and format. Learn filing rules and procedures for general and medical documents.

Hours: 90
Course Code: MEDS-1015



Medical Terminology and Anatomy I

Develop the language tools needed to be able to read and understand medical documentation. Learn to recognize and define word parts, and apply the rules for building and defining medical terms. Relate these medical terms to anatomical structures of each body system, and their associated diseases, diagnostic tools and treatments, to reinforce understanding of the language.

Hours: 60
Course Code: MEDS-1020



Medical Office Procedures I

Learn the basic procedures and tasks performed by clerical and secretarial office staff. Develop the ability to perform a broad variety of frontline office activities and entry level clinical skills needed to assist patients and the physician.

Hours: 60
Course Code: MEDS-1030



Keyboarding Speed and Accuracy Development - Beginner

Develop ten-finger control of the keyboard at the intuitive, reflex level. Learn to use speed and accuracy development tools and techniques to build keyboarding competency to the level of 40 words per minute (wpm) in five-minute supervised timings with five or few errors without using the backspace key.

Hours: 60
Course Code: MEDS-1050



Keyboarding Speed and Accuracy Development - Intermediate

Develop speed and accuracy, building on the intuitive, reflex competencies developed in the beginner course. Advance the application of speed and accuracy development tools and techniques to enhance and improve stroke rate and accuracy to the level of 50 words per minute (wpm) in five-minute supervised timings with five or fewer errors without using a backspace key.

Hours: 60
Course Code: MEDS-1060



Medical Office Procedures II

Build upon the office skills gained in Office Procedures I by learning procedures and duties that extend beyond the front line. Learn to perform the bookkeeping and supplies management functions that are essential for the operation of a medical setting. Gain an understanding of the rules that govern meetings, and discover essential minute-taking techniques.

Hours: 60
Course Code: MEDS-1110



Medical Terminology and Anatomy II

Building on the knowledge gained in Medical Terminology and Anatomy I, further develop the language tools needed to be able to read and understand medical documentation. Learn to recognize and define word parts, and apply the rules for building and defining medical terms. Relate these medical terms to anatomical structures of each body system, and their associated diseases, diagnostic tools and treatments, to reinforce understanding of the language.

Hours: 60
Course Code: MEDS-1120



Medical Terminology and Anatomy III

Develop the language tools needed to be able to read and understand medical documentation. Recognize and define structural elements that form medical terms and link these together to define the medical terms.

Hours: 45
Course Code: MEDS-1125



Pharmacological Terms and References

Develop the ability to recognize drug terms and prescription information. Learn text and online resources for confirming the spelling and usage of drug and medication terms, as well as medication and prescription-related abbreviations.

Hours: 60
Course Code: MEDS-1140



Keyboarding Speed and Accuracy Development - Advanced

Develop keyboarding speed and accuracy, building on the intuitive, reflex competencies developed in the beginner and intermediate courses. Fine tune the application of speed and accuracy development tools and techniques to enhance and improve stroke rate and accuracy to the level of 60 words per minute (wpm) in five minute supervised timings with five or fewer errors without using the backspace key.

Hours: 60
Course Code: MEDS-1160



Medical Transcription I

Explore the diverse career areas, working environments and required skills of medical transcriptionists. Learn to use industry-wide standards of style and format to produce accurate documents from local and online audio dictation sources. Learn to operate transcribing equipment, internet software, and approved references and resources.

Hours: 60
Course Code: MEDS-1175



Medical Transcription II

Building on the knowledge gained in Medical Transcribing I, further develop the critical thinking, proofreading, editing and research skills necessary to produce accurate medical documents. Produce a variety of documents in a time-controlled atmosphere to build efficiency and enhance productivity.

Hours: 60
Course Code: MEDS-1180



Medical Office Billing and Scheduling

Gain an understanding of the systems of payment for healthcare services and the resources that outline payment rules and procedures. Apply basic medical billing principles in real billing software applications approved for use by healthcare authorities. Learn scheduling procedures in these same software applications, along with options for manual appointment schedules.

Hours: 60
Course Code: MEDS-1185



Health Unit Coordinator I - The Hospital Environment and Patient Chart

Gain an understanding of the hospital and nursing unit environment and functions of the ward clerk position. Study the standardized set up of an inpatient chart. Examine the documents captured within an inpatient chart, their location and order, and how that patient chart is prepared, worked with and then archived. Follow procedures, processes and functions related to relaying orders for the various departments. Learn appropriate documentation and forms required in transferring the physician's orders on patient care.

Hours: 60
Course Code: MEDS-1201



Health Unit Coordinator II: Physician Orders and Procedures

Learn to transfer physician orders related to specialized departments and interventions. Study the functions and procedures related to these orders, the documents or forms required and where those documents are placed within the chart.

Hours: 60
Course Code: MEDS-1210



Standard First Aid and CPR/AED Level C

A comprehensive two-day course offering standard first aid and cardiopulmonary resuscitation (CPR) skills from a certified trainer. As required by regulation, this course covers CPR and the management of other breathing, airway and circulation emergencies, as well as, the control of bleeding, treating shock, stabilizing fractures and dislocations, head and spine injuries, and more. Also, includes automated external defibrilators (AED). This certification expires in 3 years.

Hours: 12
Course Code: NCPR-1001



Workplace Hazardous Materials Information Systems

Students complete Workplace Hazardous Materials Information System (WHMIS) training and certification.

Hours: 3
Course Code: NCPR-1002



Timed Typing Speed Assessment

Students are provided an opportunity at the closure of their second year to confirm that their keyboarding speed competency has met the requirements for the Medical Secretary diploma.

Hours: 0
Course Code: NCPR-2050



On-the-Job-Training

On-the-Job-Training (OJT) is an essential part of student learning. The OJT provides an opportunity for students to demonstrate their competencies, gain confidence and build on the skills acquired during formal instruction. Through OJT students are exposed to the professional standards, routines and demands of the job which assists them in making career choices. Students are expected through the application of their skills on the job to "add value back" to the employer. The OJT is a wonderful opportunity for students to gain valuable experience and first-hand knowledge of the realities of the job.

Hours: 120
Course Code: PRAC-2055



Professional and Personal Development

Explore the elements of professionalism and customer service in the health care environment. Utilize critical thinking and problem solving skills to explore interpersonal competencies with relation to positive work relationships, conflict resolution, ethical dilemmas, and personal management competencies.

Hours: 45
Course Code: PROF-1045