1. 1) a. How do I cite something?

It depends on the citation style you are using. Most programs at Holland College use the APA style. A few, such as Fundamental Arts, use the MLA style. Check with your instructor or the library to find out what citation style that your course uses. The library citation FAQs deal mostly with APA style. The Charlottetown Centre library has pamphlets for both APA and MLA styles.

 

2. 1) b. How do I write citations and bibliographies in APA Style (6th Edition)?

NEW! Check out these APA formating videos

How to Format Your Paper in APA Style

Referencing Sources in APA Style: A Basic Introduction,

How to Reference Journal Articles 

How to Reference Multiple Authors in APA.

How to Reference a Citation Within a Citation in APA Style

How to Reference Newspaper Newsletter and Magazine Articles

How to Reference eBooks

How to Reference Books

How to Reference Websites

How to Reference Canadian Government Documents 

This content was created by Crystal Rose, Public Services Librarian, Memorial University Libraries, in partnership with the university's department of Distance Education, Learning
& Teaching Support.

Here are some other helpful YouTube videos:

3. 2) How do I cite an article from a database using the APA format?

In your References follow this format.

Author(s) of article. (Year of publication). Title of article. Title of Journal, Volume number(Issue number), page numbers

Example

Ruggless, R. (2008, May 19). Culinary Trails campaign aims to lead tourists back to Louisiana. Nation's Restaurant News, 42(20), 64-64. 

 
If you search for your article through the library website, then you can get the article citation from the "cite" link in the search results. You might have to ensure that the capilization is correct in the title according to APA.

If you paraphrased the work your in-text citation could be something like:

(Ruggless, 2008)

or

According to Ruggless (2008) ....

If are directly quoting something out of the work, then your in-text citation would also include the page number (or paragraph number) of the quotation and would look  something like:

(Ruggless, 2008, p. 64)

 

4. 3) How do I cite an article from a print journal using the APA format?

In your References follow this format.

Author(s) of article. (Year of publication). Title of article. Title of Journal, Volume number(Issue number), page numbers.

Example

Chadwick, C. & Valenzuela, S. (2008, July-August). Culture, change, and educational improvement.Educational Technology, 48(4), 27-36.

 

If you paraphrased the work your in-text citation could be something like:

(Chadwick & Valenzuela, 2008)

or

According to Chadwick and Valenzuela (2008) ....

If are directly quoting something out of the work, then your in-text citation would also include the page number (or paragraph number) of the quotation and would look  something like:

(Chadwick & Valenzuela, 2008, p. 29)

 

5. 4) How do I cite an article or chapter from an edited work using the APA format?

In your References follow this format.

Author(s) of article or chapter. (Year of publication). Title of article or chapter. In name of editors (Ed.), Title of work (pp. page numbers). City of publication: Publisher.

Example

Lockwood, A. (2000). Hospitality. In J. Jafari (Ed.), Encyclopedia of Tourism (pp. 284-286). New York: Routledge.

 

If you paraphrased the work your in-text citation could be something like:

(Lockwood, 2000)

or

Lockwood (2000) states that ....

If are directly quoting something out of the work, then your in-text citation would also include the page number (or paragraph number) of the quotation and would look  something like:

(Lockwood, 2000, p. 286)

6. 5) How do I create an APA or MLA citation for Films on Demand videos?

 When creating an APA citation for a Films on Demand video, first get the MLA citation by clicking on the video title to get the full title information, then in the Details tab on the bottom click on citations. MLA is the default citation. Use this information to create your APA citation (applying the rules of APA capitalization). There may be no authors. If not, begin with the title. This is the structure below: 


Author (year). Title [streaming video]. Retrieved Month day, year, from Films on Demand: URL

MLA Citation generated from Films on Demand  

Computers and cooling systems [Video file]. (2008). Retrieved January 11, 2017, from http://rpa.hollandcollege.com:2177/PortalPlaylists.aspx?wID=103580&xtid=38768 

APA Citation

Computers and cooling systems [streaming video]. (2008). Retrieved January11, 2017, from Films on Demand: https://rpa.hollandcollege.com:2177/PortalPlaylists.aspxwID=103580&xtid=38768

 **please note that you have to change http to https

7. 6) How do I cite a quotation within a quotation using the APA format?

Use single quotation marks within double quotation marks to indicate material quoted in a source text (quotation within a quotation). Cite the source in which you found the information - not the original work.

e.g.; The Guardian reported that the Farmers Helping Farmers "fundraiser was the second major project for Kristen Roe and the fundraising campaign called Women Making Waves that has grown up around her swims across the Northumberland Strait.  Roe States 'I think this is another tidal wave in the ripple effect of our campaign'" (Armstrong, 2008, p. A2).

8. 7) How do I cite a personal communication?

Personal Communications - letters, memos, lectures, email, interviews, and telephone conversations

Cite personal communications in text only. Provide initials and surname, and provide as exact a date as possible. Do not include personal communications in your References list.

  In text:

A. Smith also claimed that many of her students had difficulties with APA style (personal communication, January 4, 2009).

or (A. Smith, personal communication, January 4, 2009).  

9. 8) How do I cite a book using the APA format?

Typically you follow this format -

Author Lastname, Initials. (Date). Title of book in italics. Place of publication: Publisher.

You'll notice that the citation is double spaced, the title is in italics and only the first letter of the title is capitalized (unless it is a proper name).

Example with two authors:

Day, C. P. & Carlos, B. R. (2006). Knife skills for chefs. Upper Saddle River, NJ: Pearson Prentice Hall.

10. 9) a. How do I reference an image? Image types are: Chart, Diagram, Illustration, Map, or Photograph

After the title insert the image type, change the title to the title of the Image, change  page to page of image

APA Style

Buggey, T. (2007). Storyboard for Ivan's morning routine. [Diagram]. Journal of Positive Behavior Interventions, 9(3), 151. Retrieved December 14, 2007, from Academic Search Premier database.

MLA Style

Buggey,Tony. "Storyboard for Ivan's morning routine." [Diagram]. Journal of Positive Behavior Interventions, vol. 9, no. 3, 2007, p. 151. Academic Search Premier. Accessed 14 December 2007.

11. 9) b. What is plagiarism?

It's the act of passing off someone else's work as your own, as when you do a quick cut and paste from a web site into your own document, and neglect to give attribution to your sources. Plain and simple, it's a form of theft or cheating, and according to our Code of Conduct for Learners, plagiarism is an offence for which a student can be disciplined or exited from his or her program.

But it doesn't have to happen. To avoid charges of plagiarism, simply learn to document ("cite") your sources. Your learning manager may prescribe a particular style guide that sets out the "how-to" rules, or you may choose one that suits you and your subject area.

12. Can faculty and students copy from the Internet?

Yes educational institutions, teachers, and students may save, download, and share publicly available Internet materials, as well as use that material in the classroom and communicate it to students if they cite their source. Students and educators are required to cite the source of any Internet materials they use. 

“Publicly available” materials are those posted on-line by content creators and copyright owners without any technological protection measures, such as a password, encryption system, or similar  technology intended to limit access or distribution, and without a clearly visible notice prohibiting educational use.  

Routine classroom uses may be made of publicly available Internet materials, such as incorporating on-line text or images into homework assignments, performing music or plays on-line for  peers, exchanging materials with teachers or peers, or reposting a work on a restricted-access course Web site.

 

13. Can faculty copy for instruction?

Faculty can copy (or take any other necessary action) in order to display a work protected by copyright. This permits the use of  whiteboards and similar tools, overhead projection using a device such as an LCD screen, overhead, opaque, or slide projector, provided  the work is used for the purpose of education and training and is not already commercially available in a medium that is appropriate for  this purpose.

14. Can faculty copy for tests and examinations?

Faculty in Canada may copy, translate, communicate electronically, show, or play any copyright-protected work for a test or examination, provided the work is not already commercially available in an appropriate medium for the purpose of a test or examination.

15. Can faculty provide students handouts in class?

Yes, a single copy of a short excerpt from a copyright protected work may be provided or communicated to each student enrolled in a class or course:

  • as a class handout
  • as a posting to SAM
  • as part of a course pack.

Remember that both faculty and students are required to cite the source of any materials they  handout or use in class. 

16. Can I show a feature film, documentary or Youtube clip in class?


The Copyright Act permits showing an audiovisual work such as a DVD or video as long as the work is not an infringing copy or the person responsible for the showing has no reasonable grounds to believe it is an infringing copy. 

Faculty can show audiovisual works in their classroom for educational purposes that is

  • purchased or rented from a retail store
  • borrowed from the library
  • a copy borrowed from a friend 
  • a YouTube video

Showing movies from subscription services (ie Netflix) in the classroom is governed by the terms of the agreement between the subscriber and the subscription service. If the agreement provides that use is limited to “personal” or “household” use, for example, then classroom use is not permitted under the agreement.

Faculty cannot copy an audiovisual work at home and then show it in the classroom. This would be considered an infringing copy.  

 

DVD Vendors
 

 

 

17. Here is a selection of research related videos
  • Use the forward and backward buttons to navigate between videos
  • Click on View Full Title to watch the full video

18. How can distance learners borrow resources?

Borrowing resources

You can use your library barcode to login to the Holland College Library's online catalogue at  http://library.hollandc.pe.ca/ . Here you can request books, and renew books that you have signed out. You may borrow up to six items at a time from us, and you may renew your loans up to five times, provided there are no pending requests for the items.

Out-of-province learners

We will ship requested items to out-of-province borrowers via Canada Post, enclosing a postage-free return label.  Please email library staff at library@hollandcollege.com to request material and include your full mailing address and distance education program you are enrolled in as well as detailed information about the book(s) including author, title, year and call number. The loan period for out-of-province distance learners is longer than normal (usually about one month), in order to compensate for shipment times. Although we do not charge late fees for overdue items, you will be charged for replacement of any materials that are lost or damaged.

In-province learners

If you are studying in-province, we will ship items to your nearest Library branch. When you request a book and you are studying in-province, select the library where you will pick up the book.  You will be notified by email when it is ready for pickup.

If you have any trouble requesting material from the online catalogue, please contact Holland College Library Services at library@hollandcollege.com

Back

 

19. How do I access the databases from home?




Please click here to go to our new FAQ interface




To access certain restricted online resources (such as article databases and encyclopedias with a red lock icon) from off-campus, Holland College staff and students will be asked to enter their Holland College username and password.



Please temporarily disable any firewall software on your computer such as Norton Firewall before attempting to access restricted online resources from home, otherwise you may encounter problems accessing these resources. Remember to enable the firewall software after you are finished.

Students and staff have encountered problems when using Google Chrome at home to access the databases. If you encounter problems with Google Chrome, please use another browser such as Firefox, Microsoft Edge, or Opera.

If you encounter any difficulties, please contact staff at your nearest library or e-mail us at library@hollandcollege.com

20. How Do I Assess My Collection Needs?

Whether your program is new or established, Library Services can help you develop a great collection of supporting materials.

We start by looking at your curriculum and then assessing your collection needs in terms of their "fit" with your current or desired:

  • subject areas and skill requirements
  • learning styles
  • learning environment (practical, theoretical, etc.)
  • level of materials (introductory, intermediate, etc.)
  • volume of materials
  • cyclical patterns of use
  • relationship with other College programs
  • accreditation requirements
  • articulation agreements
  • blend of physical and digital materials
  • information seeking patterns of learners in your program and your occupational area

Collection assessment, like curricular analysis, is an ongoing task and requires regular attention. To help you with this process, we can prepare reports that analyse your collection on the basis of factors such as circulation (actual usage), subject strengths and weaknesses, volume, and age of materials. 

In addition, we can help you optimize access, manage your collection, and make the best possible use of budget dollars.  For example, we can set up reserve collections or modify standard loan periods for high-demand items, integrate online materials, and set up off-campus access for protected (licensed) digital collections.  To help develop budgetary plans, we assess factors such as the average per item cost of materials in your field, the average "shelf life" of materials, and the student-to-item ratio of the collection.

If you would like to schedule analytical reports or need help with your collection plan, contact the library to find out your Library Liaison.

21. How do I download Ebsco eBooks?

 

Downloading Ebsco eBooks 

·       Download the free Ebsco eBooks App and then use the app to search for and download eBooks to your device

 

·       

22. How do I find books?

When you need to locate information sources at Holland College, a good place to begin is Horizon, our library catalogue. It lists books, videos, electronic books, magazines, government documents, and a variety of other materials held by all programs in all of our campuses.

You can find our online catalogue at http://library.hollandc.pe.ca.

If we don't have the title you want, check out these options.

23. How do I find videos?

When you search the library catalogue, you can add the terms DVD or videorecording to your search.

For example if you were looking for videos about marketing you would use this search:

marketing and videorecording

If you were only interested in DVDs about marketing you would use this search:

marketing and dvd

To Search for online videos as well as actual DVDs, do a general search in the search box of the library's website, and use the limiters on the left side of the search results. For example by Source type (videos) and "Holland College Library Catalogue Only."
 

24. How do I get a library card?

If you are a current student of Holland College, your Holl Pass card is also your library card.   Activate the barcode on the back of your ID card at your centre's library or contact us at library@hollandcollege.com.

If you are not currently a student or staff member of the College, you can register as a borrower by filling in a registration form at any of the College's libraries. Please be prepared to present proof of identification (e.g. a driver's license).

25. How do I link to articles / streaming videos in SAM?

Anytime that you find an article from one of the Ebsco databases that you wish to link to, click on the "Permalink" link on the right side of the full article view (where you see other option links like print, email, save etc.) and copy and paste the URL into SAM. Students can access this article from anywhere. Don't use the URL in the browser's address box on top.

For articles from other restricted Holland College Library databases, you may need to copy the following base URL to the beginning of the URL (please not that it is https not http). First look for a share or bookmark link that should have this base URL included. If not, then add it to the beginning. Please check with library staff if you have any questions.

https://rpa.hollandcollege.com:2048/login?url=

Please note that your are NOT allowed to upload the PDF files of the articles into SAM. You can only add links to the articles.

Films on Demand videos

There is an easy-to-use Films on Demand widget in SAM. When adding content, click on the Create a File link just below the Video or Audio link and in the html editor page that appears, click on the far-left icon on the top called "Insert Stuff." Click on the Films on Demand link on the bottom of this selection list and search for a video in the search box. Once you enter a search you can filter the results by a number of categories including Subject and Grade Level. Once you have found a video, click on the Embed Small link to the right of the video. Click Insert, give it a title, then click Publish. You can add text through the Edit HTML link.

YouTube videos

There is also a YouTube widget in SAM. Use it the same way as the Films on Demand widget above except choosing the YouTube link in the "Insert Stuff" list. Just click on the title of the video then click the Next button on the bottom and finally click Insert then enter a title and click Publish. You should add the Author and Publication date in the "Add a description" section to give proper credit. You can click on the YouTube link on the bottom-right of the inserted video to open it up in YouTube to get this infornation. PLEASE READ the paragraph below: 

Remember that you are responsible for ensuring that any YouTube content that you include in SAM does not violate copyright and that you use it in the terms set out in the YouTube Terms of Service. Please also view the library's Copyright FAQ
 

National Film Board of Canada videos

There is no National Film Board of Canada widget in SAM so when adding new content, select  "Video or Audio" and insert an Embed Code. You will need to search the NFB website using the following URL: https://rpa.hollandcollege.com:2048/login?url=https://www.nfb.ca/ 

It is important that you use the link above to access the NFB website because it will include an authentication string in the embed code that will allow users to watch subscription NFB videos (called CAMPUS videos) in SAM.

Once you select a video click on the "</>" link below the video and copy and paste the whole code into the SAM new content Embed Code box. Select the whole code by putting your mouse in the box and pressing ctrl-a to select all and ctrl-c to copy it, and ctrl-v to paste it into the box. You may see a message box that the site has been blocked by SAM but you can click to always unblock it.

Please don't hesitate to check with library staff if you have any questions. Please also view the library's Copyright FAQ

 

26. How do I renew items I have signed out?

The loan period for most items in our collection is one week, although some high demand titles may have been assigned shorter loan periods. If you need to keep materials for longer than the loan period, it is very important that you renew those items.

You may renew your loans in-person at any of our library locations. If you prefer, you may also make a renewal request online.

To make a online renewal request, visit our online catalogue and click on the My Account tab or Login link. You will then be prompted to enter your 14-digit barcode number (enter without spaces). Once logged in to your account, click on either the Checked Out tab or Items Out link. A list of your loans should appear. Click the box beside each title that you wish to renew, and then click on the Renew button at the top/bottom of the list.

Please note: we regret we cannot renew any items for which there are pending requests or in cases where the maximum number of allowable renewals (5) has been exceeded.

27. How do I request a book or article from another library outside of Holland College?

If you haven't tried searching Holland College's library catalogue or the article databases, you may want to start there first.

This service is available to current students, staff and faculty of Holland College. It supplements the resources of the Holland College Library Services by making available books and articles located at other libraries.  

All requests are processed through the Charlottetown Centre Library.  Individuals may submit  requests in person, in a form on our website, or directly from EBSCO citations in our online databases.

Books are normally available within 1 to 3 weeks, but may take longer depending on where the request was sent and whether or not the item is available at the time of the request.  Article delivery can take 2 days to a week. Therefore, requesters should be aware of the time factor and do their research in advance of deadlines.

At the present time there is no charge for Interlibrary Book Loans or Article Delivery at Holland College.   However, requesters are responsible for any costs incurred due to loss, damage, and overdue fines as well as additional charges for rush orders.

For Staff: This service does not replace program-related collection development. Materials borrowed via this service must be related to curriculum, professional development, or staff research.  Requests of a personal nature should be directed to the Confederation Centre Public Library, UPEI, or other libraries as appropriate.

28. How do I request something that another borrow has signed out?

You may make an in-person request for library materials from any campus at any of our library locations.  If you prefer, you may also make an online request.

To make an online request, visit our online catalogue and conduct a search for the material you desire. Once you have identified an item of interest, simply click on the Request Item icon that appears next to each title on the list of titles or the full bibliographic record for an individual title. The list screen looks like this:



You will then be prompted to enter your 14-digit barcode number (enter without spaces), your desired location for item pick-up, and any other note or instruction you may wish to add.

When the material is available for pick-up, you will receive notification from the library by e-mail, telephone, or in person. Requests are usually held for three working days. If you no longer require the material, please advise your nearest library or cancel the request online in the My Account feature. To do so, visit the library catalogue, click on the My Account tab, enter your barcode, click on Holds, select items for cancellation, click on Cancel.

29. I am a distance student - what services are available?

 

 

Registering for Distance Services

Distance library services are available to current Holland College students, faculty and staff working off-campus for extended periods of time.

When you register at Holland College as an off-campus learner, please contact library services to set you up with a library account and to assign you a library barcode. Please email library@hollandcollege.com and include your contact information, mailing address, and the program you are enrolled in.

 

Borrowing library books

Online resources

 

Getting Help (Q&A)

Have a question that needs an answer? Send it along to one of our trained library staff. You can call us at 902-566-9558 or any of the numbers listed on our Contacts page, or  email library@hollandcollege.com

 

30. Kindle and Sony eBook Readers

The Charlottetown Centre Library has 15 Kindle and 2 Sony eBook Readers available to students and staff for a 2 week loan period. They are older models (about 6 years old). They come loaded with many eBooks and other eBooks can be uploaded through the USB cable that is included with each eReader.  Here are some useful links:

If you want to load an eBook onto the Kindle or Sony Reader you can go the Project Gutenberg website which has a collection of over 30,000 free public domain eBooks including many classics.

Both the Kindle and the Sony Reader come with quick start guides on how to use each device and how to upload eBooks.

If you wish to place a request for a Kindle or Sony, you can either click one of the reader links above and place a request using your library barcode number which is on the back of your student ID, or you can drop by the library or call us at 566-9558.  You will be notified when it is ready for pickup at the Charlottetown Centre Library. Unfortunately, we can't ship these devices to other locations for pickup.

 

 

 

31. Videos to help with your research

32. What is the Liaison Program?

The Holland College Library Liaison program teams library staff members with learning managers and other staff by subject area.  Here are some ways your liaison officer can help:

  • attend program meetings to learn more about your subject area, program objectives, and learning environment
  • report on your current collection, including gap and strength analysis and identification of benchmarks
  • develop plans and budgets for future collection growth
  • identify new trends and materials in your subject area
  • help with the transition to a more digital, 24/7 learning environment
  • answer research-related questions
  • provide instruction on information-related topics
  • suggest information-related activities such as alternatives to term papers, ways to improve research skills
  • integrate library services with learning management systems
  • suggest ways to manage high-demand resources within your collection
  • process interlibrary loans
  • alert you to new educational technologies and tools, by means of our semi-annual liaison newsletter

Please contact the library to find out your Library Liaison.

 

 

33. What online resources are available?

If material you need is available in the Library's online collections, you won't need  to request delivery of a print copy from the Library. Here's how you can find online versions of material you need: 

  • check the Library Catalogue - items that are available online, such as e-books, will provide weblinks to the databases with the online version
  • to look for just e-books in the Library Catalogue, there are several ways to do this:
    • Under the search tab select Select Power; then, under limits, select Ebooks readable online; enter your search terms; or,
    • On the main Library webpage under the Everything tab enter your search terms; then, under limits in the left navigation bar, select the source type you want (ie ebooks); or,
  • On the main Library webpage, click on the Research Help button, then, click on databases in the left navigation bar. This will list all electronic resources. Click on description to decide.
    • Databases indicate if an article is available online - look for an HTML or PDF link, or
        
  • E-Resources link provides access to specific online journals. You can search for and go directly to a specific online journal to search or browse articles in that journal and follow the links to fulltext.  Remember though that you can search for articles in many online journals at the same time using a database
  • Online courses: Your instructor may put weblinks to articles, reserve readings, and other online resources right inside your online course website - these will take you directly to the fulltext of the article online without having to go into a database yourself and to look for it.

The Holland College Libraries'  Inter-Library loans department allow students, faculty and staff of the university to request materials from other institutions. If you require the loan or photocopying of materials from other Canadian libraries, please click here.

Back

 

34. What resources are available to help me with my research?
35. What services and resources are available to me as an off-campus learner?

 

 

Off-Campus Access to Restricted Online Resources

Some Holland College online learning materials, such as our article databases or encyclopedias, are by subscription only and are licenced for use only by currently enrolled students, faculty and staff. 

 

36. What services are available for external borrowers (Island Community)?

Holland College is pleased to offer circulation services (excluding interlibrary loan) to members of the Island community who are not enrolled students or staff.

In order to borrow from our collections, you will need to register at one of our libraries and present some valid identification. Once registered, you will receive a borrower card with a 14-digit barcode number. You can use this barcode number to make requests in our online catalogue or to request online renewals of items you have borrowed.

You may borrow up to six items at a time from us, and you may renew your loans up to five times, provided there are no pending requests for the items. If a student or staff member requests materials signed out to you, however, we reserve the right to recall those items before their due date. You should also know that, although we do not charge late fees for overdue items, you will be charged for replacement of any materials that are lost or damaged. Holland College may also decline to lend materials to users who are perpetually in arrears or who do not respect the terms of loan.

Internet access and online databases

Members of the Island community are welcome to use the library public computers for Internet access as well as for searching our subscription research databases. Please check with library staff about logging you in to one of the computers in the library. Because of our license agreements, only currently enrolled Holland College students and staff can access the subscription databases from off-campus or at home.

37. What services are available for Holland College alumni?

Did you know that you can still use Holland College Library Services after you graduate? Here's what we offer...

Circulation Services

In order to borrow from our collections, you will need to register at one of our resource centres and present some valid identification. Once registered, you will receive a new borrower card with a 14-digit barcode number. You can use this barcode number to make requests in our online catalogue or to request online renewals of items you have borrowed. You may borrow up to six items at a time from us, and you may renew your loans up to five times, provided there are no pending requests for the items. If a currently enrolled student or staff member requests materials signed out to you, however, we reserve the right to recall those items before their due date. You should also know that, although we do not charge late fees for overdue items, you will be charged for replacement of any materials that are lost or damaged. Holland College may also decline to lend materials to users who are perpetually in arrears or who do not respect the terms of loan.

Internet access and online databases

Holland College alumni are welcome to use the library public computers for Internet access as well as for searching our subscription research databases. Please check with library staff about logging you in to one of the computers in the library. Because of our license agreements, only currently enrolled Holland College students and staff can access the subscription databases from off-campus or at home.