Frequently Asked Questions
Can faculty and students copy from the Internet?
Yes educational institutions, teachers, and students may save, download, and share publicly available Internet materials, as well as use that material in the classroom and communicate it to students if they cite their source. Students and educators are required to cite the source of any Internet materials they use.
“Publicly available” materials are those posted on-line by content creators and copyright owners without any technological protection measures, such as a password, encryption system, or similar technology intended to limit access or distribution, and without a clearly visible notice prohibiting educational use.
Routine classroom uses may be made of publicly available Internet materials, such as incorporating on-line text or images into homework assignments, performing music or plays on-line for peers, exchanging materials with teachers or peers, or reposting a work on a restricted-access course Web site.
Can faculty copy for instruction?
Faculty can copy (or take any other necessary action) in order to display a work protected by copyright. This permits the use of whiteboards and similar tools, overhead projection using a device such as an LCD screen, overhead, opaque, or slide projector, provided the work is used for the purpose of education and training and is not already commercially available in a medium that is appropriate for this purpose.
Can faculty copy for tests and examinations?
Faculty in Canada may copy, translate, communicate electronically, show, or play any copyright-protected work for a test or examination, provided the work is not already commercially available in an appropriate medium for the purpose of a test or examination.
Can faculty provide students handouts in class?
Yes, a single copy of a short excerpt from a copyright protected work may be provided or communicated to each student enrolled in a class or course:
- as a class handout
- as a posting to SAM
- as part of a course pack.
Remember that both faculty and students are required to cite the source of any materials they handout or use in class.
Can I show a feature film, documentary or Youtube clip in class?
The Copyright Act permits showing an audiovisual work such as a DVD or video as long as the work is not an infringing copy or the person responsible for the showing has no reasonable grounds to believe it is an infringing copy.
Faculty can show audiovisual works in their classroom for educational purposes that is
- purchased or rented from a retail store
- borrowed from the library
- a copy borrowed from a friend
- a YouTube video
Showing movies from subscription services (ie Netflix) in the classroom is governed by the terms of the agreement between the subscriber and the subscription service. If the agreement provides that use is limited to “personal” or “household” use, for example, then classroom use is not permitted under the agreement.
Faculty cannot copy an audiovisual work at home and then show it in the classroom. This would be considered an infringing copy.
- Entrepreneurship Institute of Canada
- Films Media Group: comprising Cambridge Educational, Films for the Humanities and Sciences, Meridian, and Shopware productions
- International Tele-Film
- McIntyre Media
- National Film Board of Canada
- PBS Video
How Do I Assess My Collection Needs?
Whether your program is new or established, Library Services can help you develop a great collection of supporting materials.
We start by looking at your curriculum and then assessing your collection needs in terms of their "fit" with your current or desired:
- subject areas and skill requirements
- learning styles
- learning environment (practical, theoretical, etc.)
- level of materials (introductory, intermediate, etc.)
- volume of materials
- cyclical patterns of use
- relationship with other College programs
- accreditation requirements
- articulation agreements
- blend of physical and digital materials
- information seeking patterns of learners in your program and your occupational area
Collection assessment, like curricular analysis, is an ongoing task and requires regular attention. To help you with this process, we can prepare reports that analyse your collection on the basis of factors such as circulation (actual usage), subject strengths and weaknesses, volume, and age of materials.
In addition, we can help you optimize access, manage your collection, and make the best possible use of budget dollars. For example, we can set up reserve collections or modify standard loan periods for high-demand items, integrate online materials, and set up off-campus access for protected (licensed) digital collections. To help develop budgetary plans, we assess factors such as the average per item cost of materials in your field, the average "shelf life" of materials, and the student-to-item ratio of the collection.
If you would like to schedule analytical reports or need help with your collection plan, contact your Library Liaison.
How do I link to articles / streaming videos in SAM?
Anytime that you find an article from one of the Ebsco databases that you wish to link to, click on the "Permalink" link on the right side of the full article view (where you see other option links like print, email, save etc.) and copy and paste the URL into SAM. Students can access this article from anywhere. Have a look at this PDF file to see how it is done.
For articles in the following Holland College Library databases, you will need to copy the following to the beginning of the URL (please not that it is https not http) and then follow the instructions below for each database and add it's URL to this base URL:
- ScienceDirect - Get the URL for the article by clicking on the "Export citation" above the full title record, and in the next page, select "ASCII format" and then click on the "Export" button. Copy the URL within the parentheses (), but leave out the parentheses.
- CPI-Q - Copy the URL found at the bottom of the article in the "Document URL" section.
- AccessScience - Copy the URL in the browser's address bar.
Example from ScienceDirect:
Base URL = https://rpa.hollandcollege.com:2048/login?url=
URL from instructions above =
Combined URLs to put in SAM =
For articles from other resources, you can generally use the URL found in the browser's address bar without needing to include the base URL. Look for a "Share" button or something similar first. You only need to include the base URL if it is a restricted resource (It is listed in the library's databases with a red lock icon). Test it out first or check with library staff because some links to articles from the library's restricted resources (e.g., Conference Board of Canada) may not work.
Please note that your are NOT allowed to upload the PDF files of the articles into SAM. You can only add links to the articles.
Films on Demand streaming videos
There are 2 ways to add Films on Demand streaming videos into SAM: You can include links to the videos or you can embed them. To add links to Films on Demand streaming videos into SAM, copy and paste the URL found in the Title URL box below the video and NOT the URL displayed in your web browser's address bar. To embed a video, click on the "Embed this Video" button and copy and paste the embed code into a document using the "Source" icon in the editor. You can get more information from this help guide from the Films on Demand website.
Problem with Internet Explorer 8 and 9 and Films on Demand
If users access Films on Demand videos in SAM using Internet Explorer 8 or 9, they must configure Internet Explorer to explicitly allow all cookies otherwise they will see a Films on Demand login page which they will not be able to get past. This is done under Tools -> Internet options -> Privacy -> Advanced and then clicking in the “Override automatic cookie handling” to put a check mark in the box and then ensuring that both First-party cookies and third-party cookies are accepted and finally making sure the “always allow session cookies” box is checked. Here is a youtube video that shows you how:
The other option is to recommend to students that they use FireFox to access lessons in SAM. Other browsers that work without reconfiguration include Opera and Chrome.
You can also choose to link to YouTube videos in SAM or embed them. To link to YouTube videos in SAM, click on the Share button below the video and copy and paste the URL in the box below. To get the embed code, click on the Embed button and copy and paste the embed code into a document using the "Source" icon in the editor.
Remember that you are responsible for ensuring that any YouTube content that you include in SAM does not violate copyright and that you use it in the terms set out in the YouTube Terms of Service. You should also be familiar with Holland College policies on copyright. You can find links to these policies in SAM under Staff Compass -> Essentials -> Library Services -> Copyright Information.
Please don't hesitate to check with library staff if you have any questions.
How do I request a book or article from another library outside of Holland College?
This service is available to current students, staff and faculty of Holland College. It supplements the resources of the Holland College Library Services by making available books and articles located at other libraries.
All requests are processed through the Charlottetown Centre Library. Individuals may submit requests in person, in a form on our website, or directly from EBSCO citations in our online databases.
Books are normally available within 1 to 3 weeks, but may take longer depending on where the request was sent and whether or not the item is available at the time of the request. Article delivery can take 2 days to a week. Therefore, requesters should be aware of the time factor and do their research in advance of deadlines.
At the present time there is no charge for Interlibrary Book Loans or Article Delivery at Holland College. However, requesters are responsible for any costs incurred due to loss, damage, and overdue fines as well as additional charges for rush orders.
For Staff: This service does not replace program-related collection development. Materials borrowed via this service must be related to curriculum, professional development, or staff research. Requests of a personal nature should be directed to the Confederation Centre Public Library, UPEI, or other libraries as appropriate.
Videos to help with your research
What is the Liaison Program?
The Holland College Library Liaison program teams library staff members with learning managers and other staff by subject area. Here are some ways your liaison officer can help:
- attend program meetings to learn more about your subject area, program objectives, and learning environment
- report on your current collection, including gap and strength analysis and identification of benchmarks
- develop plans and budgets for future collection growth
- identify new trends and materials in your subject area
- help with the transition to a more digital, 24/7 learning environment
- answer research-related questions
- provide instruction on information-related topics
- suggest information-related activities such as alternatives to term papers, ways to improve research skills
- integrate library services with learning management systems
- suggest ways to manage high-demand resources within your collection
- process interlibrary loans
- alert you to new educational technologies and tools, by means of our semi-annual liaison newsletter