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Password Management

For Current Staff and Students at Holland College you have 2 possible passwords to manage in order to access most systems/applications at Holland College:

  1. Active Directory
    1. issued automatically via email once a student is successfully registered. It provides current students access to all services including WebAdvisor, Email, WiFi, network drives, SAM, Office 365, etc.)
  2. WebAdvisor
    1. issued during the application process and provides access to WebAdvisor (only) for prospective and graduated students – not currently registered students

Staff passwords expire and need to be changed every 12 months. Student passwords do not expire.

 

 Active Directory (AD) Password Management

  1. Staff and students can reset their AD password from anywhere with Internet access, provided they have registered alternate contact information (cell phone number and/or email address) on Microsoft’s “Self-Service Password Reset” (SSPR) website.

    • The direct link to register for Self-Service Password Reset (SSPR) is https://aka.ms/ssprsetup.
    • If you have already registered for SSPR, just browse to https://aka.ms/sspr and enter the information requested to reset your password.

    IMPORTANT: We strongly recommend that all staff and students take the time to register an alternate email address and/or a mobile phone number with this Microsoft SSPR service.

  2. If you are having problems resetting your password using the SSPR service online, please contact the Integrated Technology Services department at 902-566-9689 during regular business hours for assistance.

    NOTE: For verification purposes – you must provide the following information when you call:

    • home address
    • phone number
    • the last 3 (3) digits of your social insurance number
    • or, if you are on premise – show your HollPass or Student Photo ID card.

 

WebAdvisor Password Management

Go to https://webadvisor.hollandcollege.com and follow the link “What’s my Password”. Follow the instructions on that webpage and you can have a new password emailed to the personal email you provided when you applied/registered to Holland College. If there are any issues, you must contact the ITS Department.