- home > admissions > full time programs > medical support services
Medical Support Services
Loading Images
Students in the Medical Support Services program may choose a course of study in four profile areas:
- Medical Secretary
- Health Unit Coordinator
- Medical Clerk
- Medical Secretary Transcriptionist
Full-time program offerings are held Monday - Friday, 9:00 a.m. - 3:30 p.m. or Monday - Friday, 10:30 a.m. - 5:00 p.m. Other training options for this program are available through continuing education and customized learning plans developed in consultation with a Program Learning Manager.
Other Medical related courses are offered on an ongoing basis via Distance Delivery.
Choose Your Profile!
Medical Secretary
This profile prepares learners to work as secretaries in a variety of health care environments, including private physician's offices, allied health clinics, hospitals, long-term care facilities, or medically focused government departments and agencies. Learners choosing this profile will gain valuable knowledge and hands-on experience in medical transcription. This unique skill set will broaden employment opportunities and is a pre-requisite to the Medical Secretary Transcriptionist profile. Learners will gain valuable work experience through supervised on-the-job training.
| Profile Facts | |
|---|---|
| Start Date: | September |
| Length: | Up to 16 months |
| Location: | Charlottetown |
| Credential Issued: | Diploma, Medical Secretary |
Courses
print full list with descriptionsTake the following course(s), minimum grade: Pass
Keyboarding Speed and Accuracy Development - Beginner
Keyboarding Speed and Accuracy Development - Beginner
This course is designed to develop ten-finger control of the keyboard at the intuitive, reflex level. Students will be provided with, and oriented to, speed and accuracy development tools and techniques and are required to apply those tools and techniques on a daily basis, establishing their reflexology.
Hours: 45
Course Code: MEDSUP-1050
Detailed Course Outline: MEDSUP-1050 Keyboarding Speed and Accuracy Development - Beginner
Academic Year: 2012-2013
Keyboarding Speed and Accuracy Development - Intermediate
Keyboarding Speed and Accuracy Development - Intermediate
This course is designed to develop speed and accuracy, building on the intuitive, reflex competencies developed in the beginner course. Students will fine tune their application of speed and accuracy development tools and techniques to enhance and improve stroke rate and accuracy.
Hours: 45
Course Code: MEDSUP-1060
Detailed Course Outline: MEDSUP-1060 Keyboarding Speed and Accuracy Development - Intermediate
Academic Year: 2012-2013
On-the-Job-Training
On-the-Job-Training (OJT) is an essential part of student learning. The OJT provides an opportunity for students to demonstrate their competencies, gain confidence and build on the skills acquired during formal instruction. Through OJT students are exposed to the professional standards, routines and demands of the job which assists them in making career choices. Students are expected through the application of their skills on the job to "add value back" to the employer. The OJT is a wonderful opportunity for students to gain valuable experience and first-hand knowledge of the realities of the job.
Hours: 120
Course Code: MEDSUP-1070
Detailed Course Outline: MEDSUP-1070 On-the-Job Training
Academic Year: 2012-2013
Keyboarding Speed and Accuracy Development - Advanced
Keyboarding Speed and Accuracy Development - Advanced
This course is designed to familiarize the learner with the text and online resources for confirming the spelling and usage of drug and medication terms, and medication and prescription related abbreviations. Learners will apply the learning gained in this course to transcribe physician orders and completing pharmacy orders as ward clerks and to complete drug and medication data for the patient history and record. At the end of this course students will be able to recognize drug terms and prescription information while transcribing a variety of medical reports.
Hours: 45
Course Code: MEDSUP-1160
Detailed Course Outline: MEDSUP-1160 Keyboarding Speed and Accuracy Development - Advanced
Academic Year: 2012-2013
Basic Medical Transcribing
This course is designed to develop a student's ability to produce accurate documents from audio resources - local and network based. The student will learn to operate transcribing equipment and internet transcribing software, apply medical document formatting requirements, the AAMT style guide criteria, and develop efficient listening-keying competencies. Also inherent in the competency is the student's ability to access text and internet sources to confirm correct spelling and usage of terms and abbreviations, to develop intuitive recognition of the placement of information within the document, and when and how to indicate anomalies.
Hours: 45
Course Code: MEDSUP-1170
Detailed Course Outline: MEDSUP-1170 Basic Medical Transcribing
Academic Year: 2012-2013
Take the following course(s), minimum grade: 80%
English
This course provides the learner with the skills to demonstrate competency in the construction of clear concise sentences for the purpose of creating professional correspondence in the medical office. Focus will be placed on grammar, punctuation, proofreading, editing, and spelling.
Hours: 45
Course Code: MEDSUP-1000
Detailed Course Outline: MEDSUP-1000 English
Academic Year: 2012-2013
Computer Applications I
This course will provide learners with the opportunity to develop competency with a computer operating system and various applications. A large part of this course will encompass the development and integration of keyboarding techniques in regards to the use of word processing software. Learners will also communicate and access information via the Internet to assist in developing research skills and overall computer skill use.
Hours: 45
Course Code: MEDSUP-1010
Detailed Course Outline: MEDSUP-1010 Computer Applications I
Academic Year: 2012-2013
Medical Terminology I
Through completion of this course, learners will gain knowledge of the structural elements that form medical terms. Learners will learn to recognize and define these structural elements and then to link these together to define medical terms. Linking terms to anatomical elements will help learners in their understanding of the anatomy and physiology of the various systems that form the body as well as help in learning about diseases, pathologies, diagnostic tools and outcomes, and treatments. This course is designed to provide participants with the language tools needed to be able to read and understand medical documentation. Because of the highly confidential, legal and intimate information collected on patients, accuracy in documentation is an obligation requiring individuals to know and use health care language correctly.
Hours: 45
Course Code: MEDSUP-1020
Detailed Course Outline: MEDSUP-1020 Medical Terminology I
Academic Year: 2012-2013
Office Procedures I
This course will orient learners to the basic procedures and tasks performed by clerical and secretarial staff within any office. Students will learn how to maintain a sterile/clean environment as well as obtain certificates in first aid,CPR,and WHMIS. The course will expose learners to a broad variety of front-line office activities and provide medical office workers with entry level clinical skills that would be helpful in assisting patients and the physician.
Hours: 45
Course Code: MEDSUP-1030
Detailed Course Outline: MEDSUP-1030 Office Procedures I
Academic Year: 2012-2013
Professionalism
This course provides a guided introspective process to explore the elements of professionalism and customer service in the health care environment. Students will utilize critical thinking and problem solving skills to explore interpersonal competencies with relation to positive work relationships, conflict resolution, ethical dilemmas, and personal management competencies.
Hours: 45
Course Code: MEDSUP-1040
Detailed Course Outline: MEDSUP-1040 Professionalism
Academic Year: 2012-2013
Interpersonal Communication
This course will explore the basic principles, techniques, and foundations of interpersonal communication from an "other-centered" perspective. Self-awareness and self-knowledge are key components and throughout this course students will explore their and other's perceptions, thoughts, attitudes, beliefs, values and emotions, using and enhancing the typical skills of listening, giving feedback, exploring conflict management techniques and verbal and non-verbal communication skills. As well, students will explore diversity and cultural issues in interpersonal communication styles. To ground the learning, learners will consider current research and use reflective thinking to explore how human beings relate to one another.
Hours: 45
Course Code: MEDSUP-1090
Detailed Course Outline: MEDSUP-1090 Interpersonal Communication
Academic Year: 2012-2013
Computer Applications II
This course will provide learners with an opportunity to expand their computer literacy skills to include the manipulation of data within electronic spreadsheets and templates. Learners will also develop competencies in the utilization of presentation software. The integration of spreadsheets into a word processing environment will be explored.
Hours: 45
Course Code: MEDSUP-1100
Detailed Course Outline: MEDSUP-1100 Computer Applications II
Academic Year: 2012-2013
Office Procedures II
In this course learners will continue to build upon their office skills by exploring procedures and duties that extend beyond the front line. Students will learn procedures for updating patient information, financial functions, and office management while maintaining security related to the confidential control and access of information within the health care environment. Reinforced throughout the course will be the recognition that changing technologies require an individual to adapt positively to new learning.
Hours: 45
Course Code: MEDSUP-1110
Detailed Course Outline: MEDSUP-1110 Office Procedures II
Academic Year: 2012-2013
Medical Terminology II
Building on the knowledge gained in Medical Terminology I, this course is designed to provide participants with the language tools needed to be able to read and understand medical documentation. Because of the highly confidential, legal and intimate information collected on patients, accuracy in documentation is a requirement. Through completion of this course, Learners will learn to recognize and define structural elements that form medical terms and then to link these together to define the medical terms. Linking terms to anatomical elements will help learners to better understand the anatomy and physiology of the various systems that form the body as well as help in learning about diseases, pathologies, diagnostic tools and outcomes, and treatments.
Hours: 45
Course Code: MEDSUP-1120
Detailed Course Outline: MEDSUP-1120 Medical Terminology II
Academic Year: 2012-2013
Planes and Regions
This course gives students a working knowledge of the group of standard terms used by all health care professionals when making references to body structures and positions and when performing diagnostic and physical examinations. It expands the student understanding of "relational" terms learned in the terminology course. The student will review and add to their knowledge of terms for all body surfaces and internal structures, the names of organs and organ systems and their functions, as well as terms used to indicate movement around the planes and show relationship between/among body structures.
Hours: 45
Course Code: MEDSUP-1130
Detailed Course Outline: MEDSUP-1130 Planes and Regions
Academic Year: 2012-2013
Pharmacological Terms and References
Pharmacological Terms and References
This course is designed to familiarize the learner with the text and online resources for confirming the spelling and usage of drug and medication terms, and medication and prescription related abbreviations. Learners will apply the learning gained in this course to transcribe physician orders and completing pharmacy orders as ward clerks and to complete drug and medication data for the patient history and record. At the end of this course students will be able to recognize drug terms and prescription information while transcribing a variety of medical reports.
Hours: 45
Course Code: MEDSUP-1140
Detailed Course Outline: MEDSUP-1140 Pharmacological Terms and References
Academic Year: 2012-2013
Basic Anatomy and Physiology
This course is designed to provide students with knowledge of anatomical reference terms, the structures and systems of the human body, an understanding of the function of organs and organ systems, related pathologies and standard diagnostic tools and procedures used in the examination and assessment of organs and systems. Students will gain an appreciation for the design and balance of the human body as a foundation on which to build critical thinking skills around the examination and assessment of body processes, outcomes and impact of those assessments, and the documentation and compilation of information around these activities.
Hours: 45
Course Code: MEDSUP-1180
Detailed Course Outline: MEDSUP-1180 Basic Anatomy and Physiology
Academic Year: 2012-2013
Graduate Opportunities
- Private physician and dental offices
- Medical, dental and veterinary clinics
- Hospitals and nursing homes
- Government health and social service departments
- DVA
- Medical, dental, nursing, veterinary and other allied health training schools and colleges
- Insurance companies
- Publishers
- Research foundations and institutes
- Allied health organizations: Red Cross, AIDs, addiction services, ambulance services, and more
- US Federal Student Aid - Gainful Employment Disclosure
Health Unit Coordinator
This profile prepares learners to work as Health Unit Coordinators (ward clerks, unit secretaries) in hospitals and other health care facilities. This is a dynamic, responsible, multi-tasking position where the individual coordinates the activities and documentation for patients on the ward (unit) with other services and departments in the hospital. Learners will gain valuable work experience through supervised on-the-job training in the medical field.
| Profile Facts | |
|---|---|
| Start Date: | September |
| Length: | 16 months |
| Location: | Charlottetown |
| Credential Issued: | Certificate, Health Unit Coordinator |
Courses
print full list with descriptionsTake the following course(s), minimum grade: Pass
Keyboarding Speed and Accuracy Development - Beginner
Keyboarding Speed and Accuracy Development - Beginner
This course is designed to develop ten-finger control of the keyboard at the intuitive, reflex level. Students will be provided with, and oriented to, speed and accuracy development tools and techniques and are required to apply those tools and techniques on a daily basis, establishing their reflexology.
Hours: 45
Course Code: MEDSUP-1050
Detailed Course Outline: MEDSUP-1050 Keyboarding Speed and Accuracy Development - Beginner
Academic Year: 2012-2013
Keyboarding Speed and Accuracy Development - Intermediate
Keyboarding Speed and Accuracy Development - Intermediate
This course is designed to develop speed and accuracy, building on the intuitive, reflex competencies developed in the beginner course. Students will fine tune their application of speed and accuracy development tools and techniques to enhance and improve stroke rate and accuracy.
Hours: 45
Course Code: MEDSUP-1060
Detailed Course Outline: MEDSUP-1060 Keyboarding Speed and Accuracy Development - Intermediate
Academic Year: 2012-2013
On-the-Job-Training
On-the-Job-Training (OJT) is an essential part of student learning. The OJT provides an opportunity for students to demonstrate their competencies, gain confidence and build on the skills acquired during formal instruction. Through OJT students are exposed to the professional standards, routines and demands of the job which assists them in making career choices. Students are expected through the application of their skills on the job to "add value back" to the employer. The OJT is a wonderful opportunity for students to gain valuable experience and first-hand knowledge of the realities of the job.
Hours: 120
Course Code: MEDSUP-1070
Detailed Course Outline: MEDSUP-1070 On-the-Job Training
Academic Year: 2012-2013
Take the following course(s), minimum grade: 80%
English
This course provides the learner with the skills to demonstrate competency in the construction of clear concise sentences for the purpose of creating professional correspondence in the medical office. Focus will be placed on grammar, punctuation, proofreading, editing, and spelling.
Hours: 45
Course Code: MEDSUP-1000
Detailed Course Outline: MEDSUP-1000 English
Academic Year: 2012-2013
Computer Applications I
This course will provide learners with the opportunity to develop competency with a computer operating system and various applications. A large part of this course will encompass the development and integration of keyboarding techniques in regards to the use of word processing software. Learners will also communicate and access information via the Internet to assist in developing research skills and overall computer skill use.
Hours: 45
Course Code: MEDSUP-1010
Detailed Course Outline: MEDSUP-1010 Computer Applications I
Academic Year: 2012-2013
Medical Terminology I
Through completion of this course, learners will gain knowledge of the structural elements that form medical terms. Learners will learn to recognize and define these structural elements and then to link these together to define medical terms. Linking terms to anatomical elements will help learners in their understanding of the anatomy and physiology of the various systems that form the body as well as help in learning about diseases, pathologies, diagnostic tools and outcomes, and treatments. This course is designed to provide participants with the language tools needed to be able to read and understand medical documentation. Because of the highly confidential, legal and intimate information collected on patients, accuracy in documentation is an obligation requiring individuals to know and use health care language correctly.
Hours: 45
Course Code: MEDSUP-1020
Detailed Course Outline: MEDSUP-1020 Medical Terminology I
Academic Year: 2012-2013
Office Procedures I
This course will orient learners to the basic procedures and tasks performed by clerical and secretarial staff within any office. Students will learn how to maintain a sterile/clean environment as well as obtain certificates in first aid,CPR,and WHMIS. The course will expose learners to a broad variety of front-line office activities and provide medical office workers with entry level clinical skills that would be helpful in assisting patients and the physician.
Hours: 45
Course Code: MEDSUP-1030
Detailed Course Outline: MEDSUP-1030 Office Procedures I
Academic Year: 2012-2013
Professionalism
This course provides a guided introspective process to explore the elements of professionalism and customer service in the health care environment. Students will utilize critical thinking and problem solving skills to explore interpersonal competencies with relation to positive work relationships, conflict resolution, ethical dilemmas, and personal management competencies.
Hours: 45
Course Code: MEDSUP-1040
Detailed Course Outline: MEDSUP-1040 Professionalism
Academic Year: 2012-2013
Interpersonal Communication
This course will explore the basic principles, techniques, and foundations of interpersonal communication from an "other-centered" perspective. Self-awareness and self-knowledge are key components and throughout this course students will explore their and other's perceptions, thoughts, attitudes, beliefs, values and emotions, using and enhancing the typical skills of listening, giving feedback, exploring conflict management techniques and verbal and non-verbal communication skills. As well, students will explore diversity and cultural issues in interpersonal communication styles. To ground the learning, learners will consider current research and use reflective thinking to explore how human beings relate to one another.
Hours: 45
Course Code: MEDSUP-1090
Detailed Course Outline: MEDSUP-1090 Interpersonal Communication
Academic Year: 2012-2013
Computer Applications II
This course will provide learners with an opportunity to expand their computer literacy skills to include the manipulation of data within electronic spreadsheets and templates. Learners will also develop competencies in the utilization of presentation software. The integration of spreadsheets into a word processing environment will be explored.
Hours: 45
Course Code: MEDSUP-1100
Detailed Course Outline: MEDSUP-1100 Computer Applications II
Academic Year: 2012-2013
Office Procedures II
In this course learners will continue to build upon their office skills by exploring procedures and duties that extend beyond the front line. Students will learn procedures for updating patient information, financial functions, and office management while maintaining security related to the confidential control and access of information within the health care environment. Reinforced throughout the course will be the recognition that changing technologies require an individual to adapt positively to new learning.
Hours: 45
Course Code: MEDSUP-1110
Detailed Course Outline: MEDSUP-1110 Office Procedures II
Academic Year: 2012-2013
Medical Terminology II
Building on the knowledge gained in Medical Terminology I, this course is designed to provide participants with the language tools needed to be able to read and understand medical documentation. Because of the highly confidential, legal and intimate information collected on patients, accuracy in documentation is a requirement. Through completion of this course, Learners will learn to recognize and define structural elements that form medical terms and then to link these together to define the medical terms. Linking terms to anatomical elements will help learners to better understand the anatomy and physiology of the various systems that form the body as well as help in learning about diseases, pathologies, diagnostic tools and outcomes, and treatments.
Hours: 45
Course Code: MEDSUP-1120
Detailed Course Outline: MEDSUP-1120 Medical Terminology II
Academic Year: 2012-2013
Planes and Regions
This course gives students a working knowledge of the group of standard terms used by all health care professionals when making references to body structures and positions and when performing diagnostic and physical examinations. It expands the student understanding of "relational" terms learned in the terminology course. The student will review and add to their knowledge of terms for all body surfaces and internal structures, the names of organs and organ systems and their functions, as well as terms used to indicate movement around the planes and show relationship between/among body structures.
Hours: 45
Course Code: MEDSUP-1130
Detailed Course Outline: MEDSUP-1130 Planes and Regions
Academic Year: 2012-2013
Pharmacological Terms and References
Pharmacological Terms and References
This course is designed to familiarize the learner with the text and online resources for confirming the spelling and usage of drug and medication terms, and medication and prescription related abbreviations. Learners will apply the learning gained in this course to transcribe physician orders and completing pharmacy orders as ward clerks and to complete drug and medication data for the patient history and record. At the end of this course students will be able to recognize drug terms and prescription information while transcribing a variety of medical reports.
Hours: 45
Course Code: MEDSUP-1140
Detailed Course Outline: MEDSUP-1140 Pharmacological Terms and References
Academic Year: 2012-2013
Health Unit Coordinator Clinical I - The Hospital Environment and the Ward Clerk
Health Unit Coordinator Clinical I - The Hospital Environment and the Ward Clerk
This course is designed to orient the learner to the hospital and nursing unit environment and functions of the ward clerk position. Learners are prepared to work as health unit coordinators (ward clerks, unit secretaries) on hospital nursing units, long term care facilities and nursing homes. This is a dynamic, multi-tasking position where the individual coordinates the activities and documentation related to patient care and treatment within the various departments and units within the hospital. The ward clerk is required to be knowledgeable about the role and function of each department and the documentation requirements and procedures related to patient care linked with each department.
Hours: 45
Course Code: MEDSUP-1190
Detailed Course Outline: MEDSUP-1190 Health Unit Coordinator Clinical I - The Hospital Environment and the Ward Clerk Role.pdf
Academic Year: 2012-2013
Health Unit Coordinator Clinical II - The Patient Chart and Transcription of Physician Orders
Health Unit Coordinator Clinical II - The Patient Chart and Transcription of Physician Orders
This course is designed to introduce the learner to the standardized set up of an inpatient chart, the documents that are captured within it, their location and order, and how that patient chart is prepared, worked with and then archived. The learner will learn the appropriate documentation and forms required in transcribing the physician's orders on patient care. Following the policies and procedures outlined under the Administration and Procedures manual, the learner will identify the processes and functions related to the process of transcribing orders for the various departments.
Hours: 45
Course Code: MEDSUP-1200
Detailed Course Outline: MEDSUP-1200 Health Unit coordinator Clinical II - the Patient Chart and Transcription of Physician Orders
Academic Year: 2012-2013
Health Unit Coordinator Clinical III - Transcribing Physician Orders - Special Applications
Health Unit Coordinator Clinical III - Transcribing Physician Orders - Special Applications
This course is designed to train learners in the transcribing of physician orders that relate to specialized departments and interventions. The learner will learn the functions and procedures related to these orders, the documents or forms required and where those documents are placed within the chart.
Hours: 45
Course Code: MEDSUP-1210
Detailed Course Outline: MEDSUP-1210 Health Unit Coordinator Clinical III - Transcribing Physician Orders - Special Applications
Academic Year: 2012-2013
Graduate Opportunities
- Health institutions - hospitals and nursing homes
Medical Clerk
This profile prepares learners to work in clerk or receptionist positions in physician or allied health clinics, hospitals, long-term care facilities, or medically focused government departments and agencies. General office duties, scheduling, document processing, front-line reception, and customer service are the foundations of this profile. Learners gain valuable work experience through supervised on-the-job training.
| Profile Facts | |
|---|---|
| Start Date: | September |
| Length: | Up to 16 months |
| Location: | Charlottetown |
| Credential Issued: | Certificate, Medical Clerk |
Courses
print full list with descriptionsTake the following course(s), minimum grade: Pass
Keyboarding Speed and Accuracy Development - Beginner
Keyboarding Speed and Accuracy Development - Beginner
This course is designed to develop ten-finger control of the keyboard at the intuitive, reflex level. Students will be provided with, and oriented to, speed and accuracy development tools and techniques and are required to apply those tools and techniques on a daily basis, establishing their reflexology.
Hours: 45
Course Code: MEDSUP-1050
Detailed Course Outline: MEDSUP-1050 Keyboarding Speed and Accuracy Development - Beginner
Academic Year: 2012-2013
Keyboarding Speed and Accuracy Development - Intermediate
Keyboarding Speed and Accuracy Development - Intermediate
This course is designed to develop speed and accuracy, building on the intuitive, reflex competencies developed in the beginner course. Students will fine tune their application of speed and accuracy development tools and techniques to enhance and improve stroke rate and accuracy.
Hours: 45
Course Code: MEDSUP-1060
Detailed Course Outline: MEDSUP-1060 Keyboarding Speed and Accuracy Development - Intermediate
Academic Year: 2012-2013
On-the-Job-Training
On-the-Job-Training (OJT) is an essential part of student learning. The OJT provides an opportunity for students to demonstrate their competencies, gain confidence and build on the skills acquired during formal instruction. Through OJT students are exposed to the professional standards, routines and demands of the job which assists them in making career choices. Students are expected through the application of their skills on the job to "add value back" to the employer. The OJT is a wonderful opportunity for students to gain valuable experience and first-hand knowledge of the realities of the job.
Hours: 120
Course Code: MEDSUP-1070
Detailed Course Outline: MEDSUP-1070 On-the-Job Training
Academic Year: 2012-2013
Take the following course(s), minimum grade: 80%
English
This course provides the learner with the skills to demonstrate competency in the construction of clear concise sentences for the purpose of creating professional correspondence in the medical office. Focus will be placed on grammar, punctuation, proofreading, editing, and spelling.
Hours: 45
Course Code: MEDSUP-1000
Detailed Course Outline: MEDSUP-1000 English
Academic Year: 2012-2013
Computer Applications I
This course will provide learners with the opportunity to develop competency with a computer operating system and various applications. A large part of this course will encompass the development and integration of keyboarding techniques in regards to the use of word processing software. Learners will also communicate and access information via the Internet to assist in developing research skills and overall computer skill use.
Hours: 45
Course Code: MEDSUP-1010
Detailed Course Outline: MEDSUP-1010 Computer Applications I
Academic Year: 2012-2013
Medical Terminology I
Through completion of this course, learners will gain knowledge of the structural elements that form medical terms. Learners will learn to recognize and define these structural elements and then to link these together to define medical terms. Linking terms to anatomical elements will help learners in their understanding of the anatomy and physiology of the various systems that form the body as well as help in learning about diseases, pathologies, diagnostic tools and outcomes, and treatments. This course is designed to provide participants with the language tools needed to be able to read and understand medical documentation. Because of the highly confidential, legal and intimate information collected on patients, accuracy in documentation is an obligation requiring individuals to know and use health care language correctly.
Hours: 45
Course Code: MEDSUP-1020
Detailed Course Outline: MEDSUP-1020 Medical Terminology I
Academic Year: 2012-2013
Office Procedures I
This course will orient learners to the basic procedures and tasks performed by clerical and secretarial staff within any office. Students will learn how to maintain a sterile/clean environment as well as obtain certificates in first aid,CPR,and WHMIS. The course will expose learners to a broad variety of front-line office activities and provide medical office workers with entry level clinical skills that would be helpful in assisting patients and the physician.
Hours: 45
Course Code: MEDSUP-1030
Detailed Course Outline: MEDSUP-1030 Office Procedures I
Academic Year: 2012-2013
Professionalism
This course provides a guided introspective process to explore the elements of professionalism and customer service in the health care environment. Students will utilize critical thinking and problem solving skills to explore interpersonal competencies with relation to positive work relationships, conflict resolution, ethical dilemmas, and personal management competencies.
Hours: 45
Course Code: MEDSUP-1040
Detailed Course Outline: MEDSUP-1040 Professionalism
Academic Year: 2012-2013
Interpersonal Communication
This course will explore the basic principles, techniques, and foundations of interpersonal communication from an "other-centered" perspective. Self-awareness and self-knowledge are key components and throughout this course students will explore their and other's perceptions, thoughts, attitudes, beliefs, values and emotions, using and enhancing the typical skills of listening, giving feedback, exploring conflict management techniques and verbal and non-verbal communication skills. As well, students will explore diversity and cultural issues in interpersonal communication styles. To ground the learning, learners will consider current research and use reflective thinking to explore how human beings relate to one another.
Hours: 45
Course Code: MEDSUP-1090
Detailed Course Outline: MEDSUP-1090 Interpersonal Communication
Academic Year: 2012-2013
Computer Applications II
This course will provide learners with an opportunity to expand their computer literacy skills to include the manipulation of data within electronic spreadsheets and templates. Learners will also develop competencies in the utilization of presentation software. The integration of spreadsheets into a word processing environment will be explored.
Hours: 45
Course Code: MEDSUP-1100
Detailed Course Outline: MEDSUP-1100 Computer Applications II
Academic Year: 2012-2013
Office Procedures II
In this course learners will continue to build upon their office skills by exploring procedures and duties that extend beyond the front line. Students will learn procedures for updating patient information, financial functions, and office management while maintaining security related to the confidential control and access of information within the health care environment. Reinforced throughout the course will be the recognition that changing technologies require an individual to adapt positively to new learning.
Hours: 45
Course Code: MEDSUP-1110
Detailed Course Outline: MEDSUP-1110 Office Procedures II
Academic Year: 2012-2013
Medical Terminology II
Building on the knowledge gained in Medical Terminology I, this course is designed to provide participants with the language tools needed to be able to read and understand medical documentation. Because of the highly confidential, legal and intimate information collected on patients, accuracy in documentation is a requirement. Through completion of this course, Learners will learn to recognize and define structural elements that form medical terms and then to link these together to define the medical terms. Linking terms to anatomical elements will help learners to better understand the anatomy and physiology of the various systems that form the body as well as help in learning about diseases, pathologies, diagnostic tools and outcomes, and treatments.
Hours: 45
Course Code: MEDSUP-1120
Detailed Course Outline: MEDSUP-1120 Medical Terminology II
Academic Year: 2012-2013
Planes and Regions
This course gives students a working knowledge of the group of standard terms used by all health care professionals when making references to body structures and positions and when performing diagnostic and physical examinations. It expands the student understanding of "relational" terms learned in the terminology course. The student will review and add to their knowledge of terms for all body surfaces and internal structures, the names of organs and organ systems and their functions, as well as terms used to indicate movement around the planes and show relationship between/among body structures.
Hours: 45
Course Code: MEDSUP-1130
Detailed Course Outline: MEDSUP-1130 Planes and Regions
Academic Year: 2012-2013
Pharmacological Terms and References
Pharmacological Terms and References
This course is designed to familiarize the learner with the text and online resources for confirming the spelling and usage of drug and medication terms, and medication and prescription related abbreviations. Learners will apply the learning gained in this course to transcribe physician orders and completing pharmacy orders as ward clerks and to complete drug and medication data for the patient history and record. At the end of this course students will be able to recognize drug terms and prescription information while transcribing a variety of medical reports.
Hours: 45
Course Code: MEDSUP-1140
Detailed Course Outline: MEDSUP-1140 Pharmacological Terms and References
Academic Year: 2012-2013
Graduate Opportunities
- Medical Clinics and Family Physician offices
- Dental offices
- Clerk positions in health institutions
Medical Secretary Transcriptionist
This profile prepares learners to work as medical secretaries for allied health and medical consultants who need to prepare a variety of medical documentation, medical secretary transcriptionists and medical transcriptionists in the health field, specifically for heads of specialty departments in the hospitals and in health records and diagnostic imaging departments, for specialists across the health field, for teaching and research personnel in health and veterinary fields and related university training and research programs, as transcriptionists for internet companies who offer transcribing services to health and other fields. Learners will gain valuable work experience through supervised on-the-job training placements in the medical and veterinary field on and off PEI.
| Profile Facts | |
|---|---|
| Start Date: | September |
| Length: | Up to 16 months |
| Location: | Charlottetown |
| Credential Issued: | Certificate, Medical Secretary Transcriptionist |
Courses
print full list with descriptionsTake the following course(s), minimum grade: Pass
Keyboarding Speed and Accuracy Development - Beginner
Keyboarding Speed and Accuracy Development - Beginner
This course is designed to develop ten-finger control of the keyboard at the intuitive, reflex level. Students will be provided with, and oriented to, speed and accuracy development tools and techniques and are required to apply those tools and techniques on a daily basis, establishing their reflexology.
Hours: 45
Course Code: MEDSUP-1050
Detailed Course Outline: MEDSUP-1050 Keyboarding Speed and Accuracy Development - Beginner
Academic Year: 2012-2013
Keyboarding Speed and Accuracy Development - Intermediate
Keyboarding Speed and Accuracy Development - Intermediate
This course is designed to develop speed and accuracy, building on the intuitive, reflex competencies developed in the beginner course. Students will fine tune their application of speed and accuracy development tools and techniques to enhance and improve stroke rate and accuracy.
Hours: 45
Course Code: MEDSUP-1060
Detailed Course Outline: MEDSUP-1060 Keyboarding Speed and Accuracy Development - Intermediate
Academic Year: 2012-2013
On-the-Job-Training
On-the-Job-Training (OJT) is an essential part of student learning. The OJT provides an opportunity for students to demonstrate their competencies, gain confidence and build on the skills acquired during formal instruction. Through OJT students are exposed to the professional standards, routines and demands of the job which assists them in making career choices. Students are expected through the application of their skills on the job to "add value back" to the employer. The OJT is a wonderful opportunity for students to gain valuable experience and first-hand knowledge of the realities of the job.
Hours: 120
Course Code: MEDSUP-1070
Detailed Course Outline: MEDSUP-1070 On-the-Job Training
Academic Year: 2012-2013
Keyboarding Speed and Accuracy Development - Advanced
Keyboarding Speed and Accuracy Development - Advanced
This course is designed to familiarize the learner with the text and online resources for confirming the spelling and usage of drug and medication terms, and medication and prescription related abbreviations. Learners will apply the learning gained in this course to transcribe physician orders and completing pharmacy orders as ward clerks and to complete drug and medication data for the patient history and record. At the end of this course students will be able to recognize drug terms and prescription information while transcribing a variety of medical reports.
Hours: 45
Course Code: MEDSUP-1160
Detailed Course Outline: MEDSUP-1160 Keyboarding Speed and Accuracy Development - Advanced
Academic Year: 2012-2013
Basic Medical Transcribing
This course is designed to develop a student's ability to produce accurate documents from audio resources - local and network based. The student will learn to operate transcribing equipment and internet transcribing software, apply medical document formatting requirements, the AAMT style guide criteria, and develop efficient listening-keying competencies. Also inherent in the competency is the student's ability to access text and internet sources to confirm correct spelling and usage of terms and abbreviations, to develop intuitive recognition of the placement of information within the document, and when and how to indicate anomalies.
Hours: 45
Course Code: MEDSUP-1170
Detailed Course Outline: MEDSUP-1170 Basic Medical Transcribing
Academic Year: 2012-2013
Advanced Medical Transcribing
This is an elective, practice based course designed for individuals who would like to pursue a career as a medical transcriptionist either in the local health care system or for an internet transcribing company. Learners will develop advanced transcribing skills through linkage of previous transcribing experiences, application of on-line software systems for transcription of medical information and mastering increasingly difficult transcription exercises.
Hours: 45
Course Code: MEDSUP-1220
Detailed Course Outline: MEDSUP-1220 Advanced Medical Transcribing
Academic Year: 2012-2013
Take the following course(s), minimum grade: 80%
English
This course provides the learner with the skills to demonstrate competency in the construction of clear concise sentences for the purpose of creating professional correspondence in the medical office. Focus will be placed on grammar, punctuation, proofreading, editing, and spelling.
Hours: 45
Course Code: MEDSUP-1000
Detailed Course Outline: MEDSUP-1000 English
Academic Year: 2012-2013
Computer Applications I
This course will provide learners with the opportunity to develop competency with a computer operating system and various applications. A large part of this course will encompass the development and integration of keyboarding techniques in regards to the use of word processing software. Learners will also communicate and access information via the Internet to assist in developing research skills and overall computer skill use.
Hours: 45
Course Code: MEDSUP-1010
Detailed Course Outline: MEDSUP-1010 Computer Applications I
Academic Year: 2012-2013
Medical Terminology I
Through completion of this course, learners will gain knowledge of the structural elements that form medical terms. Learners will learn to recognize and define these structural elements and then to link these together to define medical terms. Linking terms to anatomical elements will help learners in their understanding of the anatomy and physiology of the various systems that form the body as well as help in learning about diseases, pathologies, diagnostic tools and outcomes, and treatments. This course is designed to provide participants with the language tools needed to be able to read and understand medical documentation. Because of the highly confidential, legal and intimate information collected on patients, accuracy in documentation is an obligation requiring individuals to know and use health care language correctly.
Hours: 45
Course Code: MEDSUP-1020
Detailed Course Outline: MEDSUP-1020 Medical Terminology I
Academic Year: 2012-2013
Office Procedures I
This course will orient learners to the basic procedures and tasks performed by clerical and secretarial staff within any office. Students will learn how to maintain a sterile/clean environment as well as obtain certificates in first aid,CPR,and WHMIS. The course will expose learners to a broad variety of front-line office activities and provide medical office workers with entry level clinical skills that would be helpful in assisting patients and the physician.
Hours: 45
Course Code: MEDSUP-1030
Detailed Course Outline: MEDSUP-1030 Office Procedures I
Academic Year: 2012-2013
Professionalism
This course provides a guided introspective process to explore the elements of professionalism and customer service in the health care environment. Students will utilize critical thinking and problem solving skills to explore interpersonal competencies with relation to positive work relationships, conflict resolution, ethical dilemmas, and personal management competencies.
Hours: 45
Course Code: MEDSUP-1040
Detailed Course Outline: MEDSUP-1040 Professionalism
Academic Year: 2012-2013
Interpersonal Communication
This course will explore the basic principles, techniques, and foundations of interpersonal communication from an "other-centered" perspective. Self-awareness and self-knowledge are key components and throughout this course students will explore their and other's perceptions, thoughts, attitudes, beliefs, values and emotions, using and enhancing the typical skills of listening, giving feedback, exploring conflict management techniques and verbal and non-verbal communication skills. As well, students will explore diversity and cultural issues in interpersonal communication styles. To ground the learning, learners will consider current research and use reflective thinking to explore how human beings relate to one another.
Hours: 45
Course Code: MEDSUP-1090
Detailed Course Outline: MEDSUP-1090 Interpersonal Communication
Academic Year: 2012-2013
Computer Applications II
This course will provide learners with an opportunity to expand their computer literacy skills to include the manipulation of data within electronic spreadsheets and templates. Learners will also develop competencies in the utilization of presentation software. The integration of spreadsheets into a word processing environment will be explored.
Hours: 45
Course Code: MEDSUP-1100
Detailed Course Outline: MEDSUP-1100 Computer Applications II
Academic Year: 2012-2013
Office Procedures II
In this course learners will continue to build upon their office skills by exploring procedures and duties that extend beyond the front line. Students will learn procedures for updating patient information, financial functions, and office management while maintaining security related to the confidential control and access of information within the health care environment. Reinforced throughout the course will be the recognition that changing technologies require an individual to adapt positively to new learning.
Hours: 45
Course Code: MEDSUP-1110
Detailed Course Outline: MEDSUP-1110 Office Procedures II
Academic Year: 2012-2013
Medical Terminology II
Building on the knowledge gained in Medical Terminology I, this course is designed to provide participants with the language tools needed to be able to read and understand medical documentation. Because of the highly confidential, legal and intimate information collected on patients, accuracy in documentation is a requirement. Through completion of this course, Learners will learn to recognize and define structural elements that form medical terms and then to link these together to define the medical terms. Linking terms to anatomical elements will help learners to better understand the anatomy and physiology of the various systems that form the body as well as help in learning about diseases, pathologies, diagnostic tools and outcomes, and treatments.
Hours: 45
Course Code: MEDSUP-1120
Detailed Course Outline: MEDSUP-1120 Medical Terminology II
Academic Year: 2012-2013
Planes and Regions
This course gives students a working knowledge of the group of standard terms used by all health care professionals when making references to body structures and positions and when performing diagnostic and physical examinations. It expands the student understanding of "relational" terms learned in the terminology course. The student will review and add to their knowledge of terms for all body surfaces and internal structures, the names of organs and organ systems and their functions, as well as terms used to indicate movement around the planes and show relationship between/among body structures.
Hours: 45
Course Code: MEDSUP-1130
Detailed Course Outline: MEDSUP-1130 Planes and Regions
Academic Year: 2012-2013
Pharmacological Terms and References
Pharmacological Terms and References
This course is designed to familiarize the learner with the text and online resources for confirming the spelling and usage of drug and medication terms, and medication and prescription related abbreviations. Learners will apply the learning gained in this course to transcribe physician orders and completing pharmacy orders as ward clerks and to complete drug and medication data for the patient history and record. At the end of this course students will be able to recognize drug terms and prescription information while transcribing a variety of medical reports.
Hours: 45
Course Code: MEDSUP-1140
Detailed Course Outline: MEDSUP-1140 Pharmacological Terms and References
Academic Year: 2012-2013
Basic Anatomy and Physiology
This course is designed to provide students with knowledge of anatomical reference terms, the structures and systems of the human body, an understanding of the function of organs and organ systems, related pathologies and standard diagnostic tools and procedures used in the examination and assessment of organs and systems. Students will gain an appreciation for the design and balance of the human body as a foundation on which to build critical thinking skills around the examination and assessment of body processes, outcomes and impact of those assessments, and the documentation and compilation of information around these activities.
Hours: 45
Course Code: MEDSUP-1180
Detailed Course Outline: MEDSUP-1180 Basic Anatomy and Physiology
Academic Year: 2012-2013
Graduate Opportunities
- Medical Clinics and Family Physician offices
- Dental offices
- Clerk positions in health institutions
Tuition & Fees
| Tuition & Fees | |
|---|---|
| Year 1 | $3,500 |
| Year 2 | $3,500 |
|
View a full breakdown of costs and booklist for this program. |
|
Admission Requirements for all profiles
- Grade 12 or equivalent with credits at or above the general level
- An English grammar course and a keyboarding course with over 25 wpm would be an asset
- Resumé including work and volunteer experience with applicable dates, membership in groups, associations or athletics, awards and distinctions, and any other information about yourself relevant to the program.
Articulation Agreements
- Athabasca University
2 years credit toward a Bachelor of Professional Arts in Communication Studies. - University of New Brunswick St John
Two years of credit toward a Bachelor of Applied Management.
For more information, see our Degree Pathways section.
Contact
If you have any questions concerning the Medical Support Services program, contact: