Golf Club Management Courses
print full list with descriptionsTake the following course(s), minimum grade: Pass
Facility Tours and Golf Skills Improvement
Facility Tours and Golf Skills Improvement
This course will focus on the diverse golf operations in the industry. Students will be exposed to various facilities such as private clubs as well as eighteen and nine hole operations. Students will have an opportunity to view and discuss every facet of a golf operation with the supervisor/general manager, golf professional, and food and beverage manager.
Hours: 45
Course Code: GOLFCM-140
Detailed Course Outline: GOLFCM-140 Facility Tours and Golf Skills Improvement
Academic Year: 2011-2012
Golf Industry Certifications
Golf Industry Certifications
This area of study will give students the opportunity to participate in Workplace Hazardous Materials Information System (WHMIS) training as well as First Aid and Basic Rescuer (CPR) certification training. These certified courses have been recognized by the golf industry as being relevant to acquiring essential skills for the golf professional. This course will also introduce students to the theoretical and practical aspects of club fitting, club repair, and club design in which the benefits and details of custom fitted equipment will be examined. The course will contain a practical lab experience in building and repairing golf clubs. The course is tied together with an overview of the history of golf equipment and the changes that have taken place over the last 400 years. Students will be expected to complete this overall phase of training during class time and after class hours.
Hours: 45
Course Code: GOLFCM-165
Detailed Course Outline: GOLFCM-165 Golf Industry Certifications
Academic Year: 2011-2012
Internship
Internship
Internship is the cooperative educational component of the Golf Club Management program in which students are required to complete a work term in the golf industry. This internship placement provides students with the opportunity to put into practice what they have learned, to acquire new skills, and to gain first hand experiences in the golf and tourism industry. Internship is a cooperative relationship between the employer, the student, and the program where all parties derive benefits.
Hours: 500
Course Code: GOLFCM-200
Detailed Course Outline: GOLFCM-200 Internship
Academic Year: 2011-2012
Educational Study Tour
Educational Study Tour
The Educational Study Tour component of the Golf Club Management program will include valuable on-the-job site visits, conferences, seminars, and presentations from managers and golf professionals. This important course of study will help learners gain experience in the tourism and hospitality industry as well as to investigate individual career opportunities. Emphasis for this course will involve a volunteering opportunity at a PGA Tour event which may include working at the range, merchandising tent, and caddying.
Hours: 60
Course Code: GOLFCM-290
Detailed Course Outline: GOLFCM-290 Educational Study Tour
Academic Year: 2011-2012
Take the following course(s), minimum grade: 60%
Introduction to Tourism and Hospitality
Introduction to Tourism and Hospitality
This course will introduce students to the tourism industry by giving a comprehensive tour through the eight sectors of this rapidly expanding field. Students will develop a conceptual understanding of how these sectors interact with each other and contribute to the overall economic development of their communities. In addition, partnerships between the private and public sectors will be examined as they impact on the growth of this dynamic industry. Significant focus will also be placed on career opportunities and future trends.
Hours: 30
Course Code: GOLFCM-101
Detailed Course Outline: GOLFCM-101 Introduction to Tourism and Hospitality
Academic Year: 2011-2012
Business Communications
Business Communications
This course is designed to enable the student to write and speak professionally in a diverse, technologically sophisticated workplace setting. Students will acquire competency in clear workplace language, writing, and proofreading skills. Students will draft and evaluate various correspondence, as well as demonstrate oral communication skills through business presentation scenarios. Further, students will conduct research, prepare an employment package, and participate in a mock employment interview.
Hours: 45
Course Code: GOLFCM-105
Detailed Course Outline: GOLFCM-105 Business Communications
Academic Year: 2011-2012
Introduction to Marketing
Introduction to Marketing
Marketing is a vital part of every organization. Marketing encompasses concepts, techniques, and activities directed toward the distribution of goods and services to satisfy customer needs. This course will provide the student with an introduction to marketing terminology, concepts, and techniques as they relate to the tourism and hospitality industry.
Hours: 30
Course Code: GOLFCM-106
Detailed Course Outline: GOLFCM-106 Introduction to Marketing
Academic Year: 2011-2012
Human Resource Management
Human Resource Management
Successful completion of this course will equip students with a foundation of basic leadership skills. A special focus is placed on skills which relate to communication, teamwork, management functions, styles of leadership, motivation, staffing, training, delegating, and performance assessments.
Hours: 30
Course Code: GOLFCM-107
Detailed Course Outline: GOLFCM-107 Human Resource Management
Academic Year: 2011-2012
Information Technology
Information Technology
This course, using a self-directed model supported with instructor assistance, will give students the skills needed to establish competency with computers and computing technology. The purpose of this course is to introduce students to various types of information processing systems used in business environments. The four areas of focus for this course include computer concepts, word processing and desktop publishing, spreadsheets and electronic presentations.
Hours: 45
Course Code: GOLFCM-109
Detailed Course Outline: GOLFCM-109 Information Technology
Academic Year: 2011-2012
Turf Management I
Turf Management I
In this course, students will be introduced to the turfgrass industry and the people who play an important role within it. Emphasis will be placed on identifying various grasses and soils as well as exploring soil modification practices. Students will study the establishment of seed from planting through to mowing, inclusive of all the steps in-between such as fertilizing. Finally, students will explore and evaluate golf course design and construction and identify safe pesticide use.
Hours: 45
Course Code: GOLFCM-111
Detailed Course Outline: GOLFCM-111 Turf Management I
Academic Year: 2011-2012
Planning and Conducting Golf Events
Planning and Conducting Golf Events
With the current growth of the golf industry at all levels, successful management of activities for players is essential. In this course, students will be introduced to various types of tournaments and events at the club, regional, and national levels. Students will plan and set-up a selection of these events at both the recreational and competitive level.
Hours: 45
Course Code: GOLFCM-113
Detailed Course Outline: GOLFCM-113 Planning and Conducting Golf Events
Academic Year: 2011-2012
The Game of Golf
The Game of Golf
In this course, students will explore the origin of golf and its history up to and including the present day game. Students will examine the rules of golf, proper etiquette for playing the game, and how to properly marshal a course to ensure appropriate course safety and pace of play.
Hours: 45
Course Code: GOLFCM-132
Detailed Course Outline: GOLFCM-132 The Game of Golf
Academic Year: 2011-2012
Dining Room and Banquet Operations
Dining Room and Banquet Operations
This course will allow students to develop an awareness of the impact of food and beverage operations in the golf industry. Services which specifically relate to catering and dining room operations will be examined and the controls and reports required to assist in proper planning will be reviewed. Students will develop an awareness of the psychology of service while investigating personnel requirements, types of service, and service equipment. Students will examine the safety and sanitation issues facing a food and beverage operation and complete a certification in Responsible Beverage Service. Students will also be exposed to the various forms used in catering to plan and organize daily functions and events.
Hours: 45
Course Code: GOLFCM-145
Detailed Course Outline: GOLFCM-145 Dining Room and Banquet Operations
Academic Year: 2011-2012
Financial Accounting
Financial Accounting
This course will introduce students to the purpose of accounting, the various forms of business organization, and the financial statement formats for each. Emphasis will be placed on analyzing business transactions by identifying the various types of accounts affected and the rules of debit and credit regarding these accounts. Students will develop their skills by working through the accounting cycle steps from analyzing business transactions, journalizing, posting, and completing month-end and year-end activities with the accounting records of a business.
Hours: 45
Course Code: GOLFCM-150
Detailed Course Outline: GOLFCM-150 Financial Accounting
Academic Year: 2011-2012
Computer Golf Systems/Customer Service
Computer Golf Systems/Customer Service
This course will investigate the importance of computer software applications and their value to a golf operation. A golf specific software application will be used to help students develop competency with the membership, tournament, reservation, merchandising, and finance aspects of golf operations. The importance of customer service will also be discussed with emphasis placed on building relationships, friendly attitudes and communication skills, exceeding expectations, handling complaints, selling styles, providing "wow" experiences, and measuring customer satisfaction.
Hours: 45
Course Code: GOLFCM-155
Detailed Course Outline: GOLFCM-155 Computer Golf Systems Customer Service
Academic Year: 2011-2012
Golf Shop Operations
Golf Shop Operations
With numerous functions involved in directing the day to day activities of a golf course, the Golf Professional and shop staff must perform various duties. This course is designed to present the basic theories required in various golf shop departments. Students will be introduced to golf club types, the importance of internal and external communication, the services offered by the Golf Professional, staffing requirements and scheduling, maximizing rounds and revenue, Golf Shop merchandising and back shop management.
Hours: 45
Course Code: GOLFCM-160
Detailed Course Outline: GOLFCM-160 Golf Shop Operations
Academic Year: 2011-2012
Entrepreneurship
Entrepreneurship
Entrepreneurship education is the process of providing individuals with the concepts and skills to recognize opportunities that others have overlooked, and to have the insight and self-esteem to act where others have hesitated. This course includes instruction in opportunity recognition, obtaining resources, and initiating a business venture. It also provides instruction in business management processes such as business planning, capital development, marketing, and financial analysis. Students will have the opportunity to summarize much of what they have learned by researching and completing a business plan for a specific enterprise.
Hours: 45
Course Code: GOLFCM-201
Detailed Course Outline: GOLFCM-201 Entrepreneurship
Academic Year: 2011-2012
Introduction to Economics
Introduction to Economics
This course will introduce students to the basic principles and concepts in micro-economics. Students will gain an understanding of economic theories by discussing concepts such as supply and demand, competition, and business cycles. This course will also identify some of the major economic opportunities and challenges facing Canada today. Competency in this area will increase student's competitive advantage as an employee or as a business owner/manager.
Hours: 30
Course Code: GOLFCM-208
Detailed Course Outline: GOLFCM-208 Introduction to Economics
Academic Year: 2011-2012
Managerial Accounting
Managerial Accounting
This course will provide students with the necessary skills to develop competency in the basics of managerial accounting. This course will begin with a financial accounting review and add additional exposure to compiling financial statements. Emphasis will be placed on analyzing and interpreting financial statements. Students will develop their managerial skills using ratio analysis on the statements they compile. Instruction will also be included in the areas of internal control, budgeting, and payroll.
Hours: 45
Course Code: GOLFCM-209
Detailed Course Outline: GOLFCM-209 Managerial Accounting
Academic Year: 2011-2012
Contemporary Club Management
Contemporary Club Management
Contemporary Club Management is the study of private clubs and the challenges they face in an ever changing environment. This course will focus on the ownership structure of the club, club by-laws and rules, the importance of the Board of Directors and its relationship with the General Manager, and the extraordinary service members expect. Students will identify the qualities a manager will need to succeed at a private club. Additionally, students will examine how a manager needs to be a well educated individual in a field which is becoming more challenging and complex.
Hours: 45
Course Code: GOLFCM-245
Detailed Course Outline: GOLFCM-245 Contemporary Club Management
Academic Year: 2011-2012
Introduction to Retail Management
Introduction to Retail Management
The Introduction to Retail Management course places focus on understanding how to properly plan retail purchases in order to maximize revenue. Students will gain an awareness of the retail environment in a golf shop through profiling clientele. Emphasis will also be placed on visual merchandising, basic retail math, reading and understanding inventory reports, and planning purchases for the next season.
Hours: 45
Course Code: GOLFCM-250
Detailed Course Outline: GOLFCM-250 Introduction to Retail Management
Academic Year: 2011-2012
Introduction to Advertising/Visual Communications
Introduction to Advertising/Visual Communications
This course provides an introduction to the business of advertising and design. Areas of study will include examining the roles of the client and the advertising agency in the creative planning process. The student will develop a client brief for the agency and explore research techniques for evaluating the creative strategy provided by the agency. In the role of the advertising agency, the student will experience how to provide the creative strategy and execution to respond to the client brief. Additionally, students will be provided with the tools to develop, design, and produce advertising. This will include the analysis and critique of essential elements of print advertising.
Hours: 45
Course Code: GOLFCM-255
Detailed Course Outline: GOLFCM-255 Introduction to Advertising Visual Communications
Academic Year: 2011-2012
Introduction to Law
Introduction to Law
This course is an introduction to Canadian law as it applies to the tourism and hospitality industry. Students will develop an understanding of the legal concepts and principles that govern personal and commercial relationships, and will learn how our lives are intimately influenced by the law. This course will also enhance the student's ability to anticipate and avoid many common legal problems before they arise.
Hours: 30
Course Code: GOLFCM-260
Detailed Course Outline: GOLFCM-260 Introduction to Law
Academic Year: 2011-2012
Computerized Financial Accounting
Computerized Financial Accounting
This course will provide students with the skills necessary to develop competency using accounting software. Students will be introduced to the basic features of a computer software package and will be given the opportunity to gain hands-on bookkeeping experience through practical assignments. Highlighted in this course will be the types of information that must be tracked in a business, how to enter that information, and how to track it through the program.
Hours: 30
Course Code: GOLFCM-265
Detailed Course Outline: GOLFCM-265 Computerized Financial Accounting
Academic Year: 2011-2012
Food, Beverage and Labour Cost Control
Food, Beverage and Labour Cost Control
This course will introduce students to the importance of controlling food, beverage, and labor costs in the successful operation of a food and beverage outlet. Students will develop confidence in each of the seven steps in controlling food/beverage costs including menu planning, pricing, purchasing, storing, issuing, production, and sales. Through application exercises students will identify and apply various food and beverage cost accounting systems. The importance of labor cost control will be stressed and students will develop confidence in implementing labor cost procedures.
Hours: 30
Course Code: GOLFCM-270
Detailed Course Outline: GOLFCM-270 Food, Beverage and Labour Cost Control
Academic Year: 2011-2012
Turf Management II
Turf Management II
This course will focus on Integrated Pest Management (IPM) as it applies to today's turf manager, and how a strong, sound maintenance program is closely related to IPM. Students will learn about the use of pesticides in an IPM program including how to identify diseases, weeds, and insects common to the northern region, the grasses they attack, and how they damage the grass plant. The importance of water and course irrigation plans along with various ground crew tasks in regards to safety, communication, public relations, and budgets within a golf operation will be covered. This course will also focus on the design, construction, and renovation of golf courses. Students will examine the history of course design and detail the application of contemporary golf course architecture principles. A step by step approach will be used to demonstrate the techniques by which golf courses are planned, budgeted, built, and maintained.
Hours: 60
Course Code: GOLFCM-275
Detailed Course Outline: GOLFCM-275 Turf Management II
Academic Year: 2011-2012
Golf Marketing and Research
Golf Marketing and Research
Upon completion of this course, students will be able to apply contemporary marketing strategies to a specific business entity; a golf course. Special emphasis will be placed on developing strategies for product development meeting the needs of the customer. Additionally, each student will have the opportunity to develop a detailed marketing plan for a golf facility. As a part of a research team, students will assist in selecting a golf research topic and actively participate in the production of a final report for industry review. This course will introduce students to the scientific approach used in sourcing valuable information for business planning purposes. Interaction with industry will establish contacts and provide students with a broader appreciation of the issues prevalent in today's golf operations.
Hours: 45
Course Code: GOLFCM-280
Detailed Course Outline: GOLFCM-280 Golf Marketing and Research
Academic Year: 2011-2012
Facilities Management
Facilities Management
In this course, students will have the opportunity to explore hospitality facility personnel and operational management as they relate to the golf industry. The personnel management component will focus on golf operations policies and procedures, job descriptions, work assignments, recruiting, motivation, communication, and human resource safety. The facility operations component will focus on golf operations preventative and routine maintenance, safety risk management, legal liabilities, revenue and expense analysis, contracting, and general facility planning. Both areas of study will support the operation of various golf facility departments such as the pro-shop, clubhouse, and maintenance buildings. Accommodation and recreation features typically found in a resort setting such as pools, playgrounds, outdoor facilities, and concession operations will be examined as well.
Hours: 45
Course Code: GOLFCM-285
Detailed Course Outline: GOLFCM-285 Facilities Management
Academic Year: 2011-2012
