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Other Medical related courses are offered on an ongoing basis via Distance Delivery.

Articulation Agreements

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Program Contact

email:
pfaulkner@hollandc.pe.ca
Local Phone: 902-566-9547

Medical Support Services

Students in the Medical Support Services program may choose a course of study in three profile areas:

• Medical Secretary
• Health Unit Coordinator
• Medical Clerk

Students may enrol either on a full-time or part-time basis. Registering full time students could take up to 16 months to complete, depending on the chosen profile. Individual modules may be designed to allow students and employers to select the skills that best reflect their needs and schedule.

Medical Secretary

This profile prepares learners to work as secretaries for physicians in private offices and clinics, for departments within a health care institution, as transcriptionists for health records, physical medicine and radiology departments as well as for secretarial functions in medically focused government departments and agencies. Learners will gain valuable work experience through supervised on-the-job training in the medical field.

Areas of Competency

• Medical office procedures
• Medical terminology
• Gross human anatomy
• Planes and regions
• Medical report transcribing
• Inter/intrapersonal and customer relations skills
• Ethics and legalities
• Patient contact
• First Aid and CPR
• Word processing
• Asepsis
• Health records and recorded information management
• Advanced keyboarding and document processing
• Third-party insurance
• Pharmacological terms and references
• ICore Health™, a medical practice management software package for physicians and collaborative practitioners
• WHMIS
• Oral communications

Graduate Opportunities

• Private physician and dental offices
• Medical, dental and veterinary clinics
• Hospitals and nursing homes
• Government health and social service departments
• DVA
• Medical, dental, nursing, veterinary and other allied health training schools and colleges
• Insurance companies
• Publishers
• Research foundations and institutes
• Allied health organizations: Red Cross, AIDs, addiction services, ambulance services, and more

Health Unit Coordinator

This profile prepares learners to work as Health Unit Coordinators (ward clerks, unit secretaries) in hospitals and other health care facilities. This is a dynamic, responsible, multi-tasking position where the individual coordinates the activities and documentation for patients on the ward (unit) with other services and departments in the hospital. Learners will gain valuable work experience through supervised on-the-job training in the medical field.

Areas of Competency

• Medical terminology
• Pharmacological terms and references
• Planes and regions
• Inter/intrapersonal and customer relations skills
• Ethics and legalities
• Asepsis
• Health records and recorded information management
• Telephone and communications
• First Aid and CPR
• Applicable computer software
• Basic keyboarding
• Health unit coordinating clinical course/module
• WHMIS

Graduate Opportunities

• Health institutions - hospitals and nursing homes

Medical Clerk

This profile prepares learners to work as clerks/secretaries in medical offices and clinics. This position is responsible for forms completion for medical tests, health services and for billing purposes, telephone, scheduling, and appointments, basic document processing, patient interaction, and customer service. Learners gain valuable work experience through supervised on-the-job training in the medical field.

Areas of Competency

• Asepsis
• Inter/intrapersonal and customer relations skills
• Health records and recorded information management
• Medical office procedures
• Patient contact
• Pharmacological terms and references
• Medical terminology
• Ethics and legalities and FOIP
• Planes and regions
• Basic word processing
• Applicable computer software
• ICore Health™, a medical practice management software package for physicians and collaborative practitioners
• First Aid and CPR
• WHMIS

Graduate Opportunities

• Medical Clinics and Family Physician offices
• Dental offices
• Clerk positions in health institutions

Admission Requirements for the three profiles

• Grade 12 or equivalent with credits at or above the general level
• An English grammar course and a keyboarding course with over 25 wpm would be an asset
• Mature students will be considered
• Resume including work and volunteer experience with applicable dates, membership in groups, associations or athletics, awards and distinctions, and any other information about yourself relevant to the program to which you are applying.

If you have any questions concerning the Medical Support Services program, contact Pat Faulkner- pfaulkner@hollandc.pe.ca